Emergency or Priority locate requests can be placed by calling 1-800-242-3447.
To make an Emergency or Priority request, you must be digging to perform a repair to correct a condition that poses an immediate threat to life, health or property – including repair of essential services such as water, power, phone or gas.
The expectation is that locators will respond to emergency locate requests in urban areas within 1 hour of the request being placed, and within two hours in rural areas.
If you require locates sooner than two full working days because the request for locates was not placed in time, the utility owners and their locators will not likely be able to accommodate you any earlier than two full working days due to the volume of requests they process.
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