Most, but not all, utility owners have registered their lines with Alberta One-Call. There may be utilities on your property that we are unaware of.
The utility owners and their locators are unable to mark:
- Privately installed lines (e.g. power from your house to your garage).
- Secondary lines (e.g. electrical lines past the meter).
- Customer-owned utilities (e.g. water and sewer lines are the responsibility of the property owner past the shut-off valve at the property line).
The utility company does not own these lines and therefore does not have any information about their location. In some areas, some utility owners may charge to mark these lines.