Frequently Asked Questions (FAQ)
A section detailing frequently asked questions
Underground Facilities
- How can I get an underground utility line, meter box or Pedestal box moved or relocated?
- How do I get the rest of my (private) utilities marked?
- How do I know what other lines may be buried on my property?
- Why don’t the locators mark ALL of my utilities?
- Are all buried utilities registered through Alberta One-Call?
The Locate Process
- Do I have to be home to meet the locators?
- Is it mandatory to place a locate request with the one-call system?
- What if I think the situation is hazardous?
- Does Alberta One-Call issue permits or crossing agreements?
- Will I incur charges for locating services requested through Alberta One-Call?
- It has been two full working days and I have not had a response to my locate request. Can I begin the excavation?