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  1. Alberta One-Call Help Center
  2. Frequently Asked Questions (FAQ)
  3. The Locate Process

The Locate Process

What is a locator? Who is responsible for my locates? How long will it take?

  • Do I have to be home to meet the locators?
  • Is it mandatory to place a locate request with the one-call system?
  • What if I think the situation is hazardous?
  • Does Alberta One-Call issue permits or crossing agreements?
  • Will I incur charges for locating services requested through Alberta One-Call?
  • It has been two full working days and I have not had a response to my locate request. Can I begin the excavation?
  • Why should I mark the work area with white paint?
  • What if I need to make changes to my locate request?
  • What if I need locates sooner than two full working days?
  • Can I request a specific time to meet the locators?
  • What if my work area is on private property?
Alberta One-Call Help Center
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